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The Silver Line Helpline

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This service is provided by The Silver Line:

The Silver Line
Minerva House
42 Wigmore Street

0800 4 70 80 90

0300 4 70 80 90 (for mobile)

About this service:

0800 4 70 80 90

The Silver Line is the confidential, free helpline for older people across the UK* open every day and night of the year. Our specially trained helpline staff:

  • Offer information, friendship and advice
  • Link callers to local groups and services
  • Offer regular befriending calls
  • Protect and support those who are suffering abuse and neglect

*Silver Line Scotland will be delivered by Age Scotland in partnership with The Silver Line during week days, 8am – 8pm. At all other times calls will be answered at the nation helpline HQ.


The Silver Line is a confidential helpline.

Callers are free to express their feelings and describe their lives honestly, and can trust us to respect their privacy.

In cases of abuse or neglect, with the callers’ permission, we will involve specialist safeguarding organisations such as Action on Elder Abuse or Social Services.


The Silver Line Helpline is free to callers.

We rely on charitable donations from organisations and individuals who care about the welfare and safety of older people to fund this vital new service.

To go to the page for The Silver Line Click here »

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